Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I bought a Milwaukee M12 lantern and it was scratched up. I returned it for an exchange and got back the same lantern with the package stapled back together. This was done on purpose.

I also bought a Milwaukee M12 drill and it came with a permanent black marker inked on it and the screws were worn and tampered. It looked like a refurb resold as new.

Let's assume the refurbished drill was not shipped to me on purpose, then it simply means they mix up refurbished or used items and resell them as new - full price.

I haven't bought from there ever since. Other online retailers are just as competitive.

This person wrote the review because of poor customer service of milwaukee tool m12 floodlights from Toolbarn and attached photo s. Reviewer claimed that he or she wants Toolbarn to "already resolved but not happy with the initial event".

The most disappointing in user's experience was not getting what i ordered and resells refurbished as new. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Toolbarn for you to read. This information may help you with your purchase decision.

Had an Experience with Toolbarn?

Write a review


Terms of Service
Post Comment

You May Also Like

VersaTube - Will not last VersaTube "Roof is rusting after one year in Southern California with no rain or snow!!!! It is bad in spots with no defects or scratches that would allow rust to form...." Read more ShopRTACabinets - Frank LaMark  owes me cabinets or refund ShopRTACabinets "We ordered cabinets in July 2015. Took 6 months before the cabinets came, and two pantries were missing. Numerous emails went unanswered, disconnected telephone, etc. Finally a few weeks ago..." Read more Billman Home Services - Breach of Contract Billman Home Services "BREACH OF CONTRACT March 26th 2017, we hired Nick Billman to enclose our patio, April 18th, build 2 sheds, May 23rd, add circle to our drive, and April 28th, remove..." Read more VersaTube - Happy Ram VersaTube "After much research, I decided to go with the Versa Tube Grand. I have read the reviews and admit I had the same issue with the free shipping, and never..." Read more Nine West - Horrible Quality Shoes and Even Worse Customer Service Nine West "On April, 2016 I ordered 3 pairs of your Timeshare shoe in 3 different colors. Also, if you check my order history with your company, you will find that it..." Read more Picture People - Horrible! Picture People "Hello my name is Gina, over the years I've taken pictures with the company mainly at 2 locations. One in Orland Mall which is located in Illinois and the other..." Read more Thank you so much Permits and Visas Team Permits And Visas "I really wanna thank Permits and Visas team and Specially Mr. Tariq and Mr. Pradeep, i got my Canada Permanent Visa Last week, they guided me through every step of..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more